Shipping policy
The following shipping terms apply to all orders on this site. Customers acknowledge and accept these terms upon completing purchase.
Processing Time
All paid orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. Short delays may occur during seasonal sales due to high order volume.
International Delivery
We support worldwide shipping for most regions. Standard international delivery takes 7–12 business days in general. Delivery times are estimates and may vary due to customs clearance, carrier operations and unexpected logistical circumstances.
Shipping Costs
Shipping fees are calculated at checkout based on your delivery location and package size. All charges are displayed upfront with complete transparency, with no hidden fees or additional costs.
Tracking Updates
Once your order ships, a tracking number will be sent to your registered email. Tracking status may be temporarily unavailable during cross-border transit, which does not affect ongoing delivery.
Customs Duties
Any import taxes, duties and clearance fees incurred during delivery are the buyer’s responsibility. We are not responsible for packages detained, returned or charged by local customs.
Delivery Claims
Please check your items immediately after delivery. For damaged, missing or lost goods, submit a claim with valid photo evidence within 48 hours. Approved claims will be resolved with refunds or free replacements.
Address Accuracy
You are required to provide an accurate shipping address at checkout. No address changes are allowed after shipment. We do not take responsibility for failed deliveries caused by incorrect address details.
Policy Rights
We reserve the right to suspend shipping service to remote or restricted areas. All undeliverable orders will be fully refunded through the original payment method.
Last Updated: May 2026